STEPTORUN PROVIDES THE FINEST SELECTION OF BRAND NAME MENS, WOMENS, AND KIDS FOOTWEAR AND APPAREL FOR ALL. WE ARE A TRUSTWORTHY AND RELIABLE SELLER THAT OFFERS ONLY 100% AUTHENTIC MERCHANDISE, GUARANTEED! SO PLEASE TAKE A LOOK THROUGH OUR STORE TODAY. YOU WONT BE DISAPPOINTED.
1. PAYPAL (CONFIRMED ADDRESS ONLY)
* PLEASE MAKE SURE THE EMAIL ADDRESS ON YOUR EBAY ACCOUNT IS THE SAME AS ON YOUR PAYPAL ACCOUNT.
2. VISA, MASTERCARD, AND OTHER MAJOR CREDIT CARDS ACCEPTED THROUGH PAYPAL.
3. NO PERSONAL & BUSINESS CHECKS ACCEPTED
4. NO BANK / WIRE TRANSFER ACCEPTED
PAYMENTS ARE DUE WITHIN 4 DAYS FROM THE DATE OF PURCHASE
PAYMENTS NOT RECEIVED WITHIN 4 DAYS AFTER SALE DATE WILL BE CANCELED AND AN UNPAID STRIKE WILL BE ISSUED
A POSITIVE FEEDBACK WILL BE LEFT FOR ALL CUSTOMERS WHO COMPLETE AN HONEST AND UPSTANDING TRANSACTION. ONCE A POSITIVE FEEDBACK IS SUBMITTED, A POSITIVE FEEDBACK WILL BE SENT TO YOU RIGHT AWAY. AS OUR NUMBER ONE GOAL IS PROVIDE THE BEST CUSTOMER SATISFACTION TO OUR BUYERS, WE WOULD ASK THAT PLEASE CONTACT US FIRST IF YOU SHOULD HAVE ANY ISSUES WITH YOUR ORDER.
Steptorun is happy to accept any returns/exchanges that are sent back to us within 14 days from the original order date. Please contact us thru eBay.com to receive your return authorization notice.
Returns/Exchanges must be sent back in NEW, UNWORN condition with original shoe box and original material/tags included.
Please do not ship returns/exchanges using the original shoe box as the shipping box, as they will not be accepted.
Buyers are responsible for all shipping charges for returns/exchanges.
Returns will be credited (less shipping charges) within 1-2 business days upon receipt of return.
Exchanges will also be processed within 1-2 business days upon receipt of return.
Steptorun understands that an order maybe received that does not fit quite the way you would like. And in this situation, we are more than happy to assist you with processing your return/exchange. We would ask that you first try your shoes on indoors. Returns/exchanges sent back showing wear and tear from outdoor usage will not be accepted. Orders that are returned for a cancellation/refund are subject to $6 restocking fee if the purchased item weights 1lb or less. A restocking fee for any items that weights more than 1lb is $10.00.
Orders that are returned because the package was refused or the shipping address provided was invalid/incomplete or the order was not picked up are subject to all shipping charges incurred.
If you should have any additional questions about returns/exchanges, please feel free to contact us thru eBay.com
Returns/Exchanges must be sent back in NEW, UNWORN condition with original shoe box and original material/tags included.
Please do not ship returns/exchanges using the original shoe box as the shipping box, as they will not be accepted.
Buyers are responsible for all shipping charges for returns/exchanges.
Returns will be credited (less shipping charges) within 1-2 business days upon receipt of return.
Exchanges will also be processed within 1-2 business days upon receipt of return.
Steptorun understands that an order maybe received that does not fit quite the way you would like. And in this situation, we are more than happy to assist you with processing your return/exchange. We would ask that you first try your shoes on indoors. Returns/exchanges sent back showing wear and tear from outdoor usage will not be accepted. Orders that are returned for a cancellation/refund are subject to $6 restocking fee if the purchased item weights 1lb or less. A restocking fee for any items that weights more than 1lb is $10.00.
Orders that are returned because the package was refused or the shipping address provided was invalid/incomplete or the order was not picked up are subject to all shipping charges incurred.
If you should have any additional questions about returns/exchanges, please feel free to contact us thru eBay.com
IF YOU SHOULD HAVE ANY QUESTIONS REGARDING A LISTING OR A PURCHASE MADE, WE WOULD ASK THAT YOU PLEASE REVIEW OUR FAQ. IF YOUR QUESTIONS ARE STILL NOT ANSWERED, PLEASE FEEL FREE TO SEND US YOUR QUESTIONS THROUGH EBAY MESSAGING. PLEASE NOTE: ONLY INQUIRIES MADE THROUGH EBAY MESSAGING WILL BE ANSWERED. MOST EMAIL REQUESTS WILL BE ANSWERED WITHIN 24-48HRS.
Q: IS THE ITEM NEW AND COME WITH(ORIGINAL BOX/PACKAGING) AND AUTHENTIC?
A: YES, ALL OF OUR ITEMS ARE BRAND NEW, STRAIGHT FROM THE MANUFACTURER.
Q: WILL TAXES/DUTIES BE CHARGED UPON DELIVERY?
A: IMPORT DUTIES, TAXES AND CHARGES ARE NOT INCLUDED IN THE ITEM PRICE OR SHIPPING CHARGES. THESE CHARGES ARE THE BUYER'S RESPONSIBILTY. PLEASE CHECK WITH YOUR COUNTRY'S CUSTOMS OFFICE TO DETERMINE WHAT THESE ADDITIONAL COSTS WILL BE PRIOR TO BIDDING/BUYING. THESE CHARGES ARE NORMALLY COLLECTED BY THE DELIVERING FREIGHT (SHIPPING) COMPANY OR WHEN YOU PICK THE ITEM UP DO NOT CONFUSE THEM FOR ADDITIONAL SHIPPING CHARGES
Q: DO YOU HAVE ANY ADDITIONAL SIZE OR STYLES IN STOCK?
A: ALL OF OUR AVAILABLE INVENTORY IS LISTED ON EBAY. BUT WE WELCOME INQUIRES. PLEASE SEND US A REQUEST THROUGH EBAY AND WE WOULD BE HAPPY TO DOUBLECHECK FOR YOU.
Q: WILL I RECEIVE A TRACKING NUMBER?
A: YES. YOU WILL RECEIVE YOUR TRACKING NUMBER BY EMAIL ONCE THE ITEM HAS BEEN SHIPPED.
